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Accessibility Statement

ButterflyBushes.com is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

ButterflyBushes.com takes the following measures to ensure accessibility of ButterflyBushes.com:

  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ButterflyBushes.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

The chatbot feature tool, Olark, conforms with Level A and Level AA of the Web Content Accessibility Guidelines (WCAG) version 2.0

Feedback

We welcome your feedback on the accessibility of ButterflyBushes.com. Please let us know if you encounter accessibility barriers on ButterflyBushes.com:

We try to respond to feedback within 

Limitations and alternatives

Despite our best efforts to ensure accessibility of ButterflyBushes.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for ButterflyBushes.com:

  1. https://butterflybushes.com/collections/native-plants/products/golden-shadows%C2%AE-pagoda-dogwood: The thumbnail images ARIA child roles is not contained by specific parent roles. Also this section uses lists which do not contain only li elements, this is built in to the functionality of the image and thumbnails of the Debut theme. We hope to re-create the website with a more accessible template soon.

Assessment approach

ButterflyBushes.com assessed the accessibility of ButterflyBushes.com by the following approaches:

  • Self-evaluation

Other evidence

Other related evidence for ButterflyBushes.com is available at:

Formal complaints

Please fill out the form below to let us know of any complaints.